During installation we do not recommend cutting your wefts. Cutting the wefts causes the hair to shed. (For example, if you cut a ribbon the edges will fray). We recommend that you seal your wefts. (Use FrayCheck) Sealing your wefts will reinforce the wefting itself and will keep your hair fuller for a longer period of time by ensuring that the amount of shedding you experience is minimal. The “fold-over method” is encouraged also.
No Refund only exchanges. Once hair is delivered check your hair to make sure it is all intact. If you are not satisfied with your purchase you have three days from the date of delivery to contact us. All exchanged merchandise must be received in its original condition. There will be no exchanges for any used or altered bundles (i.e. Merchandise must be returned unworn and unprocessed. This includes but is not limited to: dyes, rinses, lifts, bleaching, straightened, etc. Bundles that have been unraveled will also NOT be exchanged!) . NO EXCEPTIONS!
To reorder please email firstname.lastname@example.org